Information Technology Division
Enterprise Information Systems & IT Security
We Keep Coppin Connected
We provide technical support for most of the University computer applications students, faculty, and staff use regularly. One of the main tools we're responsible for is EagleLINKS, the Campus ERP system that provides 24/7 access to campus and course information for students, faculty, and staff.
Our other responsibilities include:
- Client consultations
- Software analysis
- Software development and implementation
- System verification
- Data storage and retrieval
- User access for campus decision-making
Need IT help? Someone is always available.
Visit our Online Help CenterAbout EagleLINKS
EagleLINKS is our digital campus portal that provide student, faculty, and staff access to personal, academic, and campus-wide information.
When do I get an EagleLINKS account?
As an Admissions Applicant
The system automatically creates new EagleLINKS accounts when the University admits an applicant. Then, the Office of Admissions sends a letter to the admitted student with their login information, user ID, password, and additional instructions on next steps.
As an Admitted Student
The system automatically creates new EagleLINKS accounts when an admitted student is "matriculated/term activated". Then, the Office of Records and Registration sends a letter to the admitted student with their login information, user ID, password, and additional instructions on next steps.
As an Employee
The system automatically creates new EagleLINKS accounts when Human Resources enters new hire data into the EagleLINKS system.
What else should I know about EagleLINKS?
- Network and EagleLINKS permissions are automatically assigned depending on whether you are a student, faculty, or staff member. Assigned permissions affect access to shared drives, email, home directory, Time Entry, Faculty Center, etc.
- If you need to change or update your access, you MUST submit an EagleLINKS account request form with appropriate approval.
- Access to departmental information must be approved by the department that maintains such information (E.g., Access to HR data will need approval of HR Director or the VPAF, Access to Student Information will require approval of the Registrar or VPEM).
More Supported Applications
The University maintains numerous software and applications to serve different functions.
| System | Description |
|---|---|
| Campus Portal | 1-stop access to campus services |
| EagleLINKS (HCM/CS 9.0/financials | Fully integrated HR, Campus Solutions, and financial systems |
| Online Web Application | Online admissions application |
| EagleCard - One Card | Campus ID management system |
| Ad-Astra | Manage classrooms, meeting rooms, and campus events |
| Housing Director | Manage campus housing |
| Judicial Officer | Manage campus judicial process |
| ImageNow | Document imaging system for the Office of Financial Aid |
| Fischer ID Management | Manage accounts and authentication |
| Blackboard/Tegrity Integration | Provide EagleLinks data feed |
| EagleAnalytics |
Data warehouse and business analytics for student systems, financial and contributor relations data. Extensively used by academic deans and chairs. In addition to the delivered reporting modules, Coppin has developed custom reporting modules to meet various accreditation requirements. |
| T2-Parking | Manage on-campus parking |
| Facilities Wizard | Work order management system |
| State of Maryland Interface | Interface with payroll, HR |
| MHEC/DOE | State and federal reporting |
| Disaster Recovery | Plan, develop, text, and execute disaster recovery procedures |
| Time Trade | Appointment scheduling system that allows self-service function for faculty, students, and staff to schedule appointments with various administrative departments and faculty. |
| EagleMobile | Provide mobile app access to student registration system |
| Wellness Center | Provide EagleLINKS data feed |
