Online IT Help Center
Grace Jacobs Building, Room 111
Science and Technology Center, room 122
Mon-Fri 8:30 am - 5:30 pm
Grace Jacobs Building, Room 106
IT Help When You Need It
Get IT help 24/7 through our Online Help Center. You can also email us or call us at (888) 882-4605 to chat with a person.
24/7 Faculty and Student IT Support
Coppin faculty and students have access to self-help resources, live chat, and telephone support for Blackboard, Panopto, Office 365, and TurnItIn 24 hours a day.
Faculty Resources
We keep all of our tipsheets and resources on SharePoint. Faculty may access any of these resources. Faculty can contact Instructional Technology and Training at (410) 951-2643.
Employee IT Help Desk
Help line: (410) 951-3888
oithelpdesk@coppin.edu
What We Help With
- Passwords (computer, email, and campus systems such as EagleLINKS, Blackboard)
- Computer hardware
- Network
- Telephone
IT Student Service Center
Help line: (410) 951-3872
What We Help With
- Student passwords
- Student application software orientation
- Student Blackboard and Panopto support
- Student laptop initiative support
- Student hardware configuration and wireless connectivity
